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Cindi Haselrig's Avatar

Cindi Haselrig

05 Aug, 2014 11:57 PM

David dear...As I've stated many many many times before: I NEVER got an "Unlock" on the free trial window. My choices were "Register", "Cancel", or, "Purchase". When I tried to register it would say "User doesn't exist" & "Credentials are wrong" Over & over again. Of course I clicked on the "?". no unlock showed. No worries.I'm out! I still wish you the best. My daughter's dissertation was for a PHD. I thought I was gonna have to talk her down from the roof! Lol! If you end up getting my $20.00, its a rip! But, I'm sure you can use it for your "Schoolin" Thanks anyway C.

  1. Support Staff 1 Posted by David Schiefer on 06 Aug, 2014 06:05 PM

    David Schiefer's Avatar

    Hi - please find attached a screencast (instruction video) that I made for you this evening demonstrating the process using your login details. I am determined to not let your $20 go to waste.

  2. David Schiefer closed this discussion on 22 Sep, 2014 07:11 PM.

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